Kohl's Woodbury in Woodbury, MN Open now

Reviews about Kohl's Woodbury

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  May 16, 2019, by Jake Karwoski
  I had forgotten my Kohl's card, so the lady at the register asked if I'd like to just enter my information. I often forget about "store specific cards" so I declined, and she mentioned that I was able to use my Kohl's charge and pay it immediately for the discount. This sounded pretty good, but the card reader was on the fritz, and it double charged my bank account. When I called Customer Service (main branch, not store) to dispute the charge, they told me I'd receive word within about 48 hours after emailing them a screenshot of my account. One week later, I was sent a letter that said "No changes were made to your account." So I once again called Customer Service. They told me they saw the activity, but I was most definitely not double charged. I double checked my bank account, and those $32 pair of shoes most definitely cost me $64. They then told me to fax in my bank statement. I told them I emailed the screen shot and was told they don't accept emails, I can either mail it, or fax it. I told them I had done this before and they told me that was not company policy. I told them I didn't have access to a fax machine and they told me to go to the library to fax it. I offered to message them by telegraph, but then they got very rude. Closed my Kohl's Charge, will not shop there again.