Reviews about Golf Galaxy
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★ ☆ ☆ ☆ ☆
April 14, 2020, by Matthew Haas
Unbelievable. Purchased (or so I thought) a set of Ping G30 irons on 4/30/17. It is now 6/13/2017 and I am out over 600 dollars while having yet to see any hint of my irons. Called their corporate customer service, was told the order was untrackable due to its being a "web special order". Was told to call the store. Called the store, was told "We'll look into it and call you back", received no call. Called the store a second time, was told "Sorry, we are unable to track your order, I will leave a note for the store manager to call you tomorrow". Have receieved no call. Called again today, the phone just rings through, not even voicemail. As it stands I have no idea if my order will ever arrive, if it was ever placed, or if some employee just pocketed my 600 + dollars. Apparently, I will now be unable, even, to cancel my order and attempt to recover the money I have spent. I've attempted to be polite, and see if my concerns would be addressed, but this has become unacceptable. Find another place to make your golf related purchase.
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★ ☆ ☆ ☆ ☆
April 30, 2019, by St Sa
Bunch of jerks. Hasn’t changed. New staff, same attitude. They act like you're an inconvenience. When will these people learn that they're in a lousy industry that doesn't make much money. You could at least be kind to customers that come to your store to buy something.